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Privacy Policy

Privacy Policy

1. Introduction

Welcome to Zippi. We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

2. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

  • Personal Information: Name, address, email, phone number, and other contact details.
  • Payment Information: Credit card details, billing address, and other payment-related information.
  • Usage Information: How you use our services, including your IP address, browser type, and activity on our website.
  • Location Information: If you use our services, we may collect location data through GPS, Wi-Fi, or cellular triangulation.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services.
  • Process transactions and send you related information, including purchase confirmations and invoices.
  • Communicate with you, including responding to your comments, questions, and requests.
  • Send you technical notices, updates, security alerts, and support and administrative messages.
  • Monitor and analyze trends, usage, and activities in connection with our services.

4. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

  • With your consent.
  • With third-party vendors and service providers who perform services on our behalf.
  • To comply with legal obligations, such as responding to subpoenas, court orders, or legal processes.
  • To protect and defend our rights and property, including enforcing our agreements and policies.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is entirely secure or error-free, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, accounting, or reporting requirements.

7. Your Rights

You have certain rights regarding your personal information, including:

  • Accessing the personal information we hold about you.
  • Requesting corrections or updates to your personal information.
  • Requesting the deletion of your personal information.
  • Objecting to the processing of your personal information.
  • Requesting a copy of your personal information in a structured, commonly used, and machine-readable format.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

zippi.rent@gmail.com

+385 95 830 7318

By using our services, you consent to the terms of this Privacy Policy. Thank you for trusting Zippi with your personal information.

FAQ

Renting an E-Scooter is a straightforward process. Get in contact with us, choose how long you want the rent and we deliver you the E-Scooter for FREE!

There are age restrictions in place; individuals aged 14 or younger require parental or guardian approval.

Parental approval is required, necessitating a signed contract from parents or guardians.

We provide instructions on how to use the E-scooter during the delivery process.

Contact us to secure your Zippi E-Scooter rental, and we’ll promptly deliver it to your designated address. Delivery is available from 09:00 to 17:00. Place your order within this timeframe, and receive your Zippi within 15-25 minutes.

In the event of damages, customers are liable and must cover repair costs. However, it’s essential to note that such occurrences are rare as our scooters are meticulously maintained.

Payments are made in cash upon delivery. Renters pay the full rental amount upfront and provide a refundable €50 deposit.

Our standard rental period spans 24 hours. Should the need arise, arrangements can be made to return the scooter a few hours earlier or later. Kindly notify us of any changes in advance to facilitate adjustments.

Enjoy additional discounts on your rental when you hire four or more scooters. Contact us to explore our special group rates and enhance your E-Scooter experience.

Privacy Policy
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